Shipping and Delivery
At ALGRÀ we believe a good coffee starts long before the first cup. That's why we take care of every order from the moment it's prepared until it reaches your door.
Delivery times
All orders are prepared Monday through Friday (excluding holidays) and delivered within 24-48 hours in mainland Spain and 3-4 business days to the rest of Europe.
Whenever possible, orders placed before 12:00 PM will be prepared the same business day. Orders placed after that time will be prepared the next business day.
Once your order has left our facilities, you will receive an email with the tracking number so you can check the status of your shipment at any time.
Shipping areas
We ship to Spain, Germany, Austria, Belgium, Denmark, Finland, France, Italy, the Netherlands, Portugal and Sweden.
At this time, we do not ship to the Canary Islands, Ceuta, Melilla or other international destinations.
Shipping costs
The corresponding amount will be shown automatically during checkout, based on the destination and order amount.
Order tracking
All our shipments include a tracking number. As soon as the carrier picks up your order, you will receive an email with all the information you need to locate it.
Delivery issues
If your order arrives damaged, incomplete, or has any issue, notify the delivery driver before accepting delivery and contact us within a maximum of 24 hours of receiving the package.
You can write to us at info@algra.cafe. Please include your order number and attach some photos of the issue.
Undelivered orders
If an order cannot be delivered due to an incorrect address, repeated absence of the recipient, or failure to collect it within the timeframe set by the shipping company, the package will be returned to our facilities.
In these cases, we can arrange a new shipment once the corresponding shipping costs have been paid.
Our commitment is simple: that your coffee arrives fresh, fast and in perfect condition, so that the last cup tastes just as good as the first.